Staff Roles and Permissions

There are three roles, and each comes with a different starting point for permissions.

The three roles

• Owner — full access to everything. The Owner role cannot be changed.
• Manager — most permissions are on by default. The one permission always off for Managers is issuing refunds.
• Staff — all permissions off by default, and fully customisable per person.

The 7 permissions

• View other calendars — see other staff members' bookings.
• Accept/decline bookings — manage pending bookings.
• Issue refunds — process refunds. (Always off for Managers.)
• Manage clients — view and edit client profiles.
• View revenue reports — access the Reports section.
• Edit services — create and modify services.
• Receive booking notifications — get notified of new bookings.

⚠️ Note: Owner permissions cannot be edited, and a Manager's refund permission cannot be turned on.